Last Updated: 01/01/2025
Thank you for choosing CFD Trading Mastery. We are committed to providing you with high-quality educational resources, tools, and services to help you succeed in CFD trading. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
Due to the nature of digital products and services, including but not limited to online courses, eBooks, video tutorials, and software tools, all sales are final. Once you have purchased and accessed our products or services, we are unable to offer refunds or returns unless explicitly stated otherwise in this policy.
Refunds may be considered under the following circumstances:
Technical Issues: If you are unable to access the purchased product or service due to a technical issue on our end, and we are unable to resolve the issue within a reasonable time frame.
Duplicate Purchases: If you accidentally purchase the same product or service more than once, we will refund the duplicate purchase upon verification.
Service Unavailability: If a paid service (e.g., live training, webinars) is canceled by us and no alternative is provided.
The following items are non-refundable:
Digital Products: Once downloaded or accessed, digital products such as eBooks, video courses, and software tools cannot be refunded.
Subscription Services: Monthly or annual subscription fees are non-refundable. You may cancel your subscription at any time to avoid future charges.
Trading Results: CFD trading involves significant risk, and we do not guarantee any specific results. Refunds will not be issued based on trading performance or outcomes.
If you believe you are eligible for a refund, please follow these steps:
Contact Us: Send an email to support@cfdtradingmastery.com within 7 days of your purchase. Include your order number, the reason for your refund request, and any supporting documentation.
Review Process: Our team will review your request and respond within 5 business days.
Refund Approval: If your request is approved, the refund will be processed within 10 business days using the original payment method.
Subscriptions: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and no further charges will be applied.
Live Services: If you need to cancel your participation in a live service (e.g., webinar, coaching session), please notify us at least 48 hours in advance. Refunds for cancellations made within 48 hours of the service start time will not be provided.
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: support@cfdtradingmastery.com
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.